So just at that point, when I had to decide whether to talk to the cops, or control the cast, the Managing Director of the theatre runs up to the cops shouting out "I'm in charge here... what's the problem, officer?" So I spent the next two minutes working on defusing the actor problem... "They're just doing their jobs... I'm sure our friend doesn't want us staring around like this... the cops were called, so they have to go by the book... everything's going to be fine..." I also made sure that my actors didn't get any closer to the cops. It looked like things were calming down, and the last thing that I wanted to have happen would be an escalation - I thought at that point it was more likely that one of the hotheads would be arrested for interfering with police business, than that anything was going to happen with Mr. Hernandez.
So about fifteen yards away, my actor was totally cooperating and explaining the situation and the accuser was cooling off. About five yards away, the producer was talking to their "crowd control" type officer, making sure they weren't going to arrest our actor. I was cooling off a few twenty-something actors who were confusing our actor with Rodney King.
After about five minutes from the start of the event, the cops went away, and Mr. Hernandez walked by me, muttering, "I just wanted to get away from it for a few minutes." A couple of people offered comfort. I said to him, "If there's anything I can do, or get, for you, just let me know." He went off to the dressing room and I spent another minute suggesting we give him some privacy.
His wife was the house manager - I decided, since there wasn't any problem with the show, that it wasn't my business to tell her what happened. Everything else pretty much blew over.
It was interesting in several ways, though - the actor did look very criminal in his leather pants, Giants jersey, sunglasses, and gelled-back hair. I'm very thankful that he didn't actually take the prop gun with him on his little walk... it might have turned out very differently if he had.
And just before this, in the matinee, an audience member had gone into a diabetic seizure and I had to stop a show for the first time in my career, when the paramedics came. Big Day!
Anybody else would have done anything differently?