I have always loved that scene in LoTR. Both the symbolism of the flames, and the effectiveness.
Purity in communication - maybe we as stage managers are too interested in reports? Maybe instead of giving people a report and expecting them to deal with the issues within, we should just write a post-it note and stick it on their desk/front door/other surface/hand it to them/email them. Then just make rehearsal reports available by request. Maybe the answer would be more face to face meetings? Individual one-on-ones every week? Maybe we should just whack people arround the head until they get into the habbit of reading reports and acting on them? Or maybe we should get people to email/call us/whatever with an "Okay, read it, I will get X, Y and Z done by Tuesday" message.
To add another layer to the conversation:
I was called in to aide a friend in a small theatre the other day, as an impartial party, and also to consult on fixing their comunication issues (This company was having major issues, including the lack of a stage manager or equivilent), and my friend came out with one of the truest statements I have heard - and I think it applies to this thread:
I can tell you everything you need to know, but I cannot make you listen.
I can send rehearsal reports via email, fax, phone, in person, through the mail, through carrier pigeon, I can highlight sections, write post-it notes, write emails, or official "Please responds" etc, but I cannot make you listen and do what I ask you to do. If we provide the information in an efficient manner, is it our fault if the designer/whoever does not listen? What can we do to get arround these issues? Other?
ps. I love this thread too - so completely accademic, but also involving such pivotal topics.