Author Topic: Headset Heeeeeeeeelp!!!  (Read 5621 times)

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JessieLynn

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Headset Heeeeeeeeelp!!!
« on: Oct 28, 2008, 12:00 am »
Ok, so our theatre just got new headsets tonight. Headsets that don't work. For some reason whenever we plug the headsets into the walkies, they switch to a VOX setting and are useless to us. It seems like every time we get headsets they turn out to be that kind. Are we doing something wrong? Are most walkies like this? Is there a kind that we can get that don't? What brand/how much would these kind cost? I would be most grateful for any advice.

Thanks,
Jessie

KMC

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Re: Headset Heeeeeeeeelp!!!
« Reply #1 on: Oct 28, 2008, 12:40 am »
If I had to throw out a guess right now, I'd say make sure the radios are powered off before you plug in the headsets. 

Do you have the manufacturer and model # of the radios available?  I'd imagine there's a way to switch it out of vox, however to offer some useful help to you it'd be best to have the specifics of the radio. 
« Last Edit: Oct 28, 2008, 12:50 am by kmc307 »
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avkid

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Re: Headset Heeeeeeeeelp!!!
« Reply #2 on: Oct 28, 2008, 01:00 am »
If they are Motorola you absolutely must plug in the accessory before you power on.
If it falls out, turn off the radio, plug in, and then power up.
Philip LaDue
IATSE Local #21 Newark, NJ

JessieLynn

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Re: Headset Heeeeeeeeelp!!!
« Reply #3 on: Oct 28, 2008, 07:21 pm »
Ok the walkies that we have are Motorola EM1000 Series (or maybe this one is the model #, not sure: KEM-PK 14190-67). We have been turning them off before plugging in the headset. As the instructions said. And now there is a new problem. This only happened when we tried this today, but the headsets won't stay plugged in. It's like the jack isn't big enough or something. So now when we plug them it, all the buttons inexplicably lock on the walkie. Also there is a switch on the headset cord that shows a mic on one end and a mic with a line through it at the other. We assumed that this was a mute button, but is it a VOX/PTT switch? (The headsets came sans instructions or label.)  But regardless of the postion of this switch, the walkies now become unusable as soon as we plug in the headsets.

JessieLynn

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Re: Headset Heeeeeeeeelp!!!
« Reply #4 on: Oct 28, 2008, 07:22 pm »
Oh, and the headset is a Philips SHU3000. I hope that helps. :) Thanks guys.

avkid

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Re: Headset Heeeeeeeeelp!!!
« Reply #5 on: Oct 28, 2008, 07:48 pm »
Ohh..I see what's wrong.
Motorola uses what appears to be a standard 2.5mm cordless telephone audio jack.
It is in fact proprietary connector that is slightly longer and incompatible.

You need Motorola headsets.
http://tinyurl.com/5wadhg

Get one to check and see if you have damaged the radios by forcing the plugs.
Philip LaDue
IATSE Local #21 Newark, NJ

JessieLynn

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Re: Headset Heeeeeeeeelp!!!
« Reply #6 on: Oct 28, 2008, 07:50 pm »
You are my hero, I could kiss you right now. Thank you so much. *hugs*

KMC

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Re: Headset Heeeeeeeeelp!!!
« Reply #7 on: Oct 29, 2008, 09:03 am »
I'm glad the community could solve your problem.  Generally when you're mixing and matching manufacturers (in this case Pioneer and Motorola) it's a good idea to make sure that the products are compatible before you purchase.  It can save you frustration, time and money!
Get action. Do things; be sane; don’t fritter away your time; create, act, take a place wherever you are and be somebody; get action. -T. Roosevelt

JessieLynn

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Re: Headset Heeeeeeeeelp!!!
« Reply #8 on: Oct 29, 2008, 10:54 am »
Our Alpha Psi Omega treasurer picked these out and up for me, and apparently the wonderful guys at radio shack thought it work. But I will file that away, thanks again. I'll let you know how it works out and whether or not we did break the walkies. 

JessieLynn

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Re: Headset Heeeeeeeeelp!!!
« Reply #9 on: Oct 30, 2008, 02:36 pm »
We now have working walkies!! It's so beautiful. We didn't break them by trying to use the wrong headset, thankfully. And we finally found the right kind. The people at radioshack couldn't help us. Or Bust Buy. Or Circuit City. No, in the end it was man names Shmitty at a place called Gander Mountain that found what we needed. It is a strange strange world.

Thanks again for all your help. It looks like the show's going to run pretty smoothly now that we've gotten that taken care of.  ;D



Moderator note: Topic locked as issue has been resolved.

-Kevin
« Last Edit: Dec 16, 2008, 12:42 pm by kmc307 »